The mission of the Ashe County Department of Social Services is to assist families and individuals by helping them maintain, and/or enhance their quality of life; to prevent abuse, neglect, and exploitation of vulnerable people in the community. The Department works closely with health care professionals, community leaders and advocacy groups; local, state and federal entities; and many other stakeholders to make this happen.

Income Maintenance Programs

Among Social Services’ income maintenance programs are the Work First program, food and nutrition program, low income energy assistance program, Medicaid program and special assistance for adults.

Service Programs

Among the service programs, Social Services administers adoptions, adult care home case management, adult services, case management, child support, adult rest homes, general assistance, guardianship, in-home aid, placement services for adults and children, protective services for adults and children, representative payee, services for the blind, medical transportation and many other programs focused on helping vulnerable individuals within our community.

Community News:

September 2019 FNS Benefits to be Issued Early due to Hurricane Dorian:  Click here for more information.

Septiembre de 2019 Los beneficios de FNS se emitirán anticipadamente debido al huracán Dorian. Haga clic aquí para mas información.

The Primary Care Case Management Public Notice can be viewed by clicking here.

There is a new way to get Medicaid Health Care:  Click Here for more details.

Hay una nueva forma de obtener atención médica de Medicaid: haga clic aquí para obtener más detalles.

John H. Chafee Foster Care Program Plan for 2020-2024

 Hawkins v. Cohen federal lawsuit information, please click here for more information!

Hawkins v. Información de la demanda federal de Cohen, haga clic aquí para obtener más información.

The Ashe County Juvenile Crime Prevention Council will hold a Funding Committee Meeting on Tuesday, April 9, 2019 at 10:00 a.m. at the Ashe County Courthouse in the 3rd floor Jury Room located at 150 Government Circle, Jefferson, NC.

Need health insurance for 2019?  Don't miss out.  You have a chance to enroll in health coverage until Dec. 15 2018.  For more information, visit or call the Marketplace Call Center at 1-800-318-2596.

Click here to learn more about North Carolina ePASS. You can learn if you are potentially eligible for Medical Assistance and Food and Nutrition Services benefits by completing an electronic pre-assessment screening. 

The Ashe County Department of Social Services is located on the first floor of the new county courthouse. Following are the services provided by our agency and the direct telephone numbers to each service.

Child Support: 336.982.7820 Fax: 336.982.7827

Children’s Services: 336.982.7800 Fax: 336.982.7809

Medicaid:  336-846-5719 Fax: 336-846-5895

Medicaid Transportation: 336-846-5688 Fax: 336-846-5764

Adult Services: 336.846.5644 Fax: 336.846.5779

Food & Nutrition Services: 336.846.5719 Fax: 336.846.5895 

Work First, & Daycare Assistance:  336.846.5644 Fax: 336.846.5779

Administration or inquiries: 336.846.5644 Fax: 336.846.5779

Thank you for visiting the Ashe County Social Services Website. We hope you're able to find what you're looking for, but if not, please feel free to email us at and someone will respond to your inquiry as soon as possible.